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Gary

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Gary

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Jul102012

Tour/Activity

Pompeii Day Trip from Rome

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Excellent - the best tour of all. Very informative - the guide made the bus trip short with a good flow of information. I would recommended this trip to all.

Jul032012

Tour/Activity

5-Day Italy Trip: Florence, Pisa and Venice

Rome, Italy

My Rating
1 star rating: I do not recommend this

My Review

Be very careful when considering this tour / trip. We selected the 5 day - 4 star Superior room option. The room in Florence was very nice - the room in Venice was the worst we have ever stayed in, in our life. It was a 1 star at best. It was tiny, the bed was 5 foot long - the AC barley trickled out the first day and was off upon our return the 2nd day - the room was always very, very hot. The room was dirty, the floors had not been swept for sometime. The bathroom was worse. We asked for a different room and was told no. We did finally get a fan which was noisy but helped a little. THE WAS WRONG. This package is not a value and not good at all. When I e-mailed the agency they said nothing could be done. I question Viator as a provider and would caution all to consider other options.

Jul022012

Tour/Activity

Capri Day Trip from Rome

Rome, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review

This was ok. While other guides would get their groups into the shade, out guide (with her umbrella) stayed in the sun. There was no info given in route to or from, though she couldn't stop talking with the driver - when he wasn't on his cell phone.

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