St. Petersburg, Russian Federation
Our guide, Lena, was exceptional!! She was very knowledgeable and very easy to understand. As we drove through the city, she explained what the buildings or statues were. She answered all of our questions without hesitation. She had a great sense of humor and knew how to get into most tour sites without a long wait!!
Our only complaint was our lunch! The tour description says: "enjoy a classic Russian lunch in an elegant restaurant". Well, the lunch was in a basement cafe and far from elegant. The main dish was served lukewarm. We had a salad, chicken and pasta, bread and a piece of cake, I felt that they were not prepared for us. And, we really expected something more classic. Our friends who took a tour through the cruise line said they went to a really nice restaurant and had an excellent lunch. We were very disappointed. Also, we realize it wasn't Lena's decision.
I used Viator for 3 tours in Paris last year and was very happy with them, which is why I suggested Viator to my friends for this trip. Just don't promise what you cannot deliver.
The guide was fairly knowledgeable, but, sometimes spoke to fast. That made it hard to understand her.
She seemed to be in a hurry. The van did slow down for some photo opps, but, It was hard to try to get pictures on the walking portion of the tour and keep up!. We ended at the Market Square with a map and directions to get back to the ship. Which was fine - we wanted to shop and eat. BUT, the tour ended at 12:15. I believe it was a 2 1/2 hour tour. Since it began at 10:30, what was the big hurry? What we experienced was very interesting and beautiful.
Our guide, Amalie, was wonderful. Besides knowing the historical facts she also told us about day to day life in the castles. She made the whole trip fun!! The bus was comfortable too. Would definitely recommend this trip.
Monet's house and gardens were truly beautiful. We were basically on our own. However, when the guide (I can't remember his name) had to tell us anything (how to get around and where and what time to meet to go home) it seemed he just talked to who was in front of him and no one else. I wasn't even near the back of the group and I had a hard time hearing him. Had to ask other people what he was saying!
Otherwise, a very nice afternoon!
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