Where do I start ???? Had to have girl at info desk in the Ramada Park Inn direct us to the bus.. Bus there, but driver would not open the door until the last minute so no opportunity to ask any questions or get voucher/ticket organized... Presented the voucher to bus driver which was not accepted and told to get a ticket... Then had to find a City Tour bus to be given a ticket this came with NO map of Potsdam, but just the general map of the city tour of Berlin which we already had... Driver spoke no English and just pointed to whatever he wanted us to know such as times to return to the bus etc... Many of the ear phones and plugs in the bus did not work and had to move around to find one that did... Upon the return trip one of ours did not work at all... Bus only toured town and stopped at a stop where no one knew exactly where we were or for how long we would stay... Most got off and driver could only point at time to be picked up. Lucky we did have a map of our own of Potsdam and therefore decided this was not the palace we were hoping to see so stayed on until the next stop with only a handful of people.. Upon return the bus was late in coming to the spot in the car park leaving many of us worried... One couple had been left behind at the first stop as the driver did not take any notice of original numbers of seats occupied... We had no opportunity to walk around any other parts of Potsdam except one palace or the other which was a shame as there was much to see. All in all it was the trip from hell and would not consider again . Your vouchers saying that that that is all we need for a tour was certainly not true and at the last minute to round up a ticket was most frustrating and stressful to begin with.. Certainly no bus clearly defining Viator was at the pick up point.... Wonder why you would promote a tour without a well informed driver and one who could not converse with most of the customers on the tour....????
A very relaxing time and excellent outing.. Glad we were able to change the day as Yarra was flooding and tides very high .. Think we were the last boat under the bridges for the weekend...Super crew!!!
© 1997–2015 Viator, Inc. 330221 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.