Communication between Viator was VERY poor. We were at the dock at 8:15am , early since our tour was scheduled at 9:00am and excited to see and spend time on the island, but no one showed up from Viator until almost 11:00am. I will call Viator because we did not get the tour we payed for. We did not start the tour with a "private shore excursion around the island." Your guild were very good but there was a major mix up as to where we were meeting, several trips up and down the Tram at 4 euros/ person, and lots of frustration and time wasted on this beautiful island. We were left with limited time to spend on our own to shop.

Very good, 4 stars.