Busses were clean, staff was friendly, and audio was sufficient. Used as transportation between popular points, this tour was all that we expected. Other passengers agreed with us.
This is an escorted tour, and quite frankly we were surprised and very pleased that they actually stopped at several key places and showed us around. It is not a hop-on hop-hop off, which we knew, but more of a personal introduction to the city. The only criticism would be that it was a little confusing to find the departure point, so give yourself 15 extra minutes. But once we found the company representative and found out where it departed--which is kind of obvious in hindsight--we were able to sit down close by, enjoy a cup of coffee, and people-watch while we waited for teh bus to arrive.
We're so glad we took this tour! We arrived in Stockholm mid-morning and spent the day exploring the old city, then took this tour at 0900 the next morning. IT gave us a good overview of Stockholm and some excellent ideas on where to go/what to do for the remainder of the visit.
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