San Francisco, California
It was a beautiful sunny day in San Francisco. I rent the go car for 3 hours. Unfortunately, half hour into the trip the GPS stopped working and we had to navigate our way back using a street map. It was hectic and nerve wracking as the traffic in San Francisco is heavy. The gentleman at the rental was sorry for this problem, offered us a free trip and told me I had to go through viator for refund. I called viator and Michelle, within 5 minutes on the phone refunded me the full cost. I would recommend this tour despite our difficulty as the half hour the gps worked, it took us on some beautiful sites.
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