The tour was fine, but it would have been really helpful if the booking confirmation had indicated NOT to look for a Viator tour and indicated the tour company name we were actually booked with. The whole thing was a bit frustrating, but the tour guide we had was charming and informative.
Note from Viator
Thank you for your feedback! Please note: after you have booked, we do send you a voucher with all of the important information you will need. Under the "Important" section of the voucher, we will always include the name of the Local Tour Operator who we are contracted with for your tour.
I hope this information helps. Thank you for using Viator, and Happy Travels!