The guide met us the airport, was present when we came out from the restricted area, had a clear sign, and was easily identified. He spoke good English and was pleasant and attentive. There were no other passengers on the transfer which was good. The trip into town was quick and he found our hotel without any trouble. He did a slight detour and showed us some attractions that he suggested we visit. (We had been to Santiago before but this would have been useful to newcomers.) A couple of negatives. The car was parked a considerable distance from the terminal building and we had to walk there. After a 13 hour flight this was not ideal. With other transfers the guide has left us at the terminal, collected the car and then picked us up. Secondly, we got caught by one of the fake porters who pushed our bags part way to the car. We had to pay to get rid of him. It was only after we were in the car that the guide told us that the porter had no authority and we shouldn’t have paid him. We should have been told this (as has happened in other transfers) as soon as we met the guide. Other than that the transfer was fine.
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