San Francisco, California
Customer service 1st class. The guide was very hard to understand and in my opinion with the noise of the traffic, it would have been great if there were headphones on the bus. There was some conflict of times as to when the last bus departed Fisherman's Wharf, some said 5pm others said 6pm they should all be on the same page. Good experience but have experienced better
New York City, New York
Customer services great. All tours on this Hop on Hop off bus great. Easy to understand and all the guides knew their business. Head phones a must and they had them a very worthwhile experience.
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