London, United Kingdom
The tour was excellent! Tour guide and driver were great too.. except for the last night in Liverpool which i think is not worth the time. We should either spend one more night in Edinburgh or Lake district. There is nothing much in Liverpool unlike Edinburgh and Lake District. On the final day back to London, there should also be a stop for photos at Cotswold.. One comment on Thistle Marble Arch Hotel in which we stayed for 2 nights. One night before and after the tour respectively. We chose to stay there as the pick up is convenient. We told the hotel staff we will be coming back to stay in the hotel after our tour, however they refuse to keep some of our luggage. As such 2 of us took our 4 pieces of luggage with us all the way up north UK and back! As we have done much shopping in London before our land tour, we have more than 1 luggage each. If only the hotel can be more considerate given that we will still be their customer when we returned. Unfortunately they insisted on a charge of 30 pounds per day per luggage if we were to leave our bags with them. I find this not acceptable as we will be returning to stay with them. Appreciate Viator or Insights can speak to them to avoid disappointment of future tour customers. If its not because of Viator or Insight tour, Thistle Marble Arch will not necessary be chosen..
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