Do not leave Venice without experiencing this gondola ride! Absolutely charming city & traversing the canals on a gondola is a memory we will treasure forever. We were cruise ship guests, & the cruise line offered this for much more than Viator's rate. The location was not difficult to find--between two prominent hotels. Our ride began on time. I was hoping we would experience part of the ride at sunset & part in total darkness, but daylight savings time had just ended & the entire ride was in darkness, but it was gorgeous out there with the city's lights reflecting off the water. The gondola was absolutely beautiful & we sat in the back, which I think is the best seat for a couple. There were 4 others on the ride with us. Our ride lasted a little over 45 minutes. Our gondolier was very courteous & friendly. He pointed out Mozart's home to us during the ride. We traveled in a group of 4 gondolas & while the serenade was performed on another gondola, there was no problem hearing his beautiful voice--he sang loudly & passionately. We even recorded part of the serenade on our camera to savor on another occasion. The weather was perfect with a slight nip in the air. Highly recommended. Do not hesitate to book this memory for yourself!