I have taken numerous tours with Viator previously and did not enjoy this one. With the exception of dinner, which was excellent, the rest of the tour was a wash. The guide did not speak very good English, she lost a number of tourists along the way and had to go back in search of them, leaving the rest of us waiting outside in the cold. She returned a good 10 to 15 minutes later and took us into the restaurant, which we had been standing outside of without even knowing. She could have left is in the restaurant where it was warm. The guide did not seem overly knowledgeable and I felt that apart from getting us to the Trevi Fountain, which I could have done on my own, it was a waste of time and money.
London, United Kingdom
The tour was superb and the guide absolutely phenomenal. He was extremely interesting and informative. The downside to the tour was the afternoon, which did not take place at Harrod's, but at a different hotel. When I signed up for afternoon tea, I anticipated a traditional affair with a nod to the era of afternoon teas and the tradition. I had already heard about the Harrod's experience. However, the hotel setting was VERY modern, the teapot/cups etc were also ultra modern, and the food nothing special. It just finished off a fantastic day tour on a very disappointing and negative note.
The pace of the tour was good; the guide informative. We got to see a great deal in a short time span. Would definitely recommend this tour.
A half day is not a great deal of time to see much of anything, but Viatour came through with this tour, providing a good overview of the city, the information on the sites and much, much more. Thoroughly enjoyed and for anyone who has very limited time available, this is a good tour to take.
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