Despite the icy rain, the tour was very good. The guide was excellent; very informative and he did his best for us in poor weather conditions. Cracow Tours were excellent in both collecting us and dropping us off at our accommodation on all our trips and there were no administrative hiccups regarding paperwork.

I couldn't fault any aspect of this tour except that due to the huge numbers of people there, we found the speed of the actual tour very fast to take everything in. The guides seemed to be under pressure to get through in a rigid time slot.
The salt mine itself was incredible and well worth seeing.

Again an excellent guide under pressure to get us through the tour as rapidly as possible due to the hundreds of people at the site. I like to spend time reading and absorbing the detail in the written explanations for which there was too little time. Nobody's fault - logistically difficult to resolve.

Brilliant. So helpful when we arrived at the airport. Driver made the phone calls to the hotel for us as our mobile did not make contact. The driver arrived on time to catch our plane in good time.