Calistoga, Healdsburg or Napa, California
We have done a lot of traveling, we are very active and experienced
many outdoor activities, but this has to be the worst experience we have
ever had. I called twice to confirm the reservation left messages and they
never returned my call. The instructions had the wrong location to meet them
so we waited 45 minutes, called 4 times and even called your company to find
out where they were meeting...finally Randy-the owner got back to us, when
we left for the tour almost an hour late! Yes, everyone else was waiting on
us and they were told they received an email stating the change in location.
The guide said he did not have any contact information for us but I gave it
to the you and the tour company. Ok, so now we are finally on our way and
their goes our guide way ahead of us enjoying his workout for the day! There
were 10 or so people in the group-a good size and all struggling to keep up
with the guide. The guide would check up on us once in a while but basically
we were on our own!! This trip was NOT worth $149.00 a person. All
(everyone in the group) we did was try to keep up with the guide-crazy! The
guide did not talk about the area he just rode his bike as fast as possible.
The only good thing about the trip was lunch. By the time we got to the
wineries we were tired, sweety and just wanted to rest. One lady (in her
30's) was so tired she feel asleep in a lunge chair at the winery. Another
lady fell off her bike on the road and almost got his by a car! This is NOT
a leasurly tour it is meant for experienced riders that want to go fast and
long distance. This is also not a safe place to ride-a lot of cars and
curvey roads. I can not believe I paid this much for this "tour" We were
on our own most of the time. My husband got the tour guides personal cell
phone number because we were concerned we might get lost because we were
basically on our own in an unfamiliar place. Crazy.
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