When booking my tour I was not informed that pick-up for the tour could not be done from my Hotel! We were in Chicago only for a short time and even if we rented a car, we could not have seen everything that we saw on this tour. On a scale of 1 to 5 I would give it a 4! Our only issues with the tour was first, we had a lot of trouble understanding what our driver was saying, second an unscheduled stop during the tour to change buses, additional stops for pick-ups. Other than that we enjoyed the tour and would recommend it to other travelers sight seeing in Chicago
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