Very good, picked up on time, and no waiting about at the Helicopter take off point (like some other helicopter trips I have been on) we had a clear day, and the views are amazing. We had the longer tour, but I am not sure that it was any longer than the stanadard tour, so I would say just go for the standard tour. The driver who picked us up also dropped us off at a different point to our pick up as it was easier for us, with no problems, and he went out of his way to help a lady who needed to get to a bank to cash some traveller cheques, So excellent customer service, Very professional, and would definitely recomend. Flying under the Golden gate bridge was a real highlight.