Matthew C

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Matthew C

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Tokyo, Japan

My Rating
4 star rating: Recommended

My Review

The only part of the tour that we were dissapointed with was the hot springs after the climb. We were told by Viator to bring our bathingsuit and towels when in fact, in Japan the hotsprings are used naked. We were not comfortable with this and therefore did not go into the hotsprings. This was VERY dissapointing to us and had we known we would have chosed a different trip. Our tour guide was understanding but there was nothing she could do except tell us to complain to Viator. You really shouldnt tell your customers the wrong information. We will not be booking with you again.

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