On my return journey the female driver refused to allow me on the coach, even after having read my confirmed booking documents, I asked if I could speak to the supervisor/manager she pointed me to an office in the station terminal, after explaining the situation and showing her my documents, the woman in the office was happpy to explain to the driver my paperwork was valid for the return journey. Unfortunately the coach driver had already pulled away. I appreciate they do adhere to a timetable, but I was only in the office for 2 or 3 minutes, I am pleased to say that the driver of the following coach was more than happy to allow me onto the coach with no such problem.
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