Frankfurt, concludes Munich, Germany
The tour started with a booking at the Inter City hotel in Frankfurt. We had two rooms the size of a closet, wasn't very clean and no air conditioning that cooled either room. In the middle of the night, the entire hotel was evacuated for a guest found smoking in a non smoking room. We were on the street in front of the train station for over an hour in our night clothes. The trip to Heidelburg was a good trip , and the first leg to Rothenburg was fairly enjoyable. However, after our overnight in Rothenburg, the bus had no air conditioning and we all nearly melted. It was over 95 degrees outside- the driver should had a functioning bus. We were all miserable. He was late for each stop which prevented us from seeing the sights outlined for stops with adequate time. He then issued wrong directions which further upset the little time we had to see Augsburg and some of the other stops.
Not the quality tour I would have expected from viator. Very disappointed.
Note from Viator
We are following up with our local supplier based on your feedback. Thanks for alerting us to this issue, your feedback is a critical part in our ability to ensure a quality experience from our local suppliers.
The entire trip was great. The guides were enthusiastic and fully explained all the sights. I was traveling with my 9 and 11 year old sons and we all loved it! The hotel in sorrento was fantastic- such a nice surprise. Loved Capri- our guide Sacha was also very knowledgeable and translated many languages with ease. I certainly recommend this trip. It was a highlight in our entire vacation!
Great guide. Loved the tour. Had to wait about 1 hour inside before we could tour though which put us late and my bag was required for check in. So don't take a back pack or large bag as you may be required to check it. Tour was terrific, but getting my bag back was a royal pain. Had to wait and collect it from the Swiss guards (very cute) at 8 PM. Thanks for a great tour - and don't take big bags!
© 1997–2014 Viator, Inc. 330201 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.