The local tour operator is not very organized. We were staying close to the Alhambra so we didn´t get the hotel pick up and it was difficult to find the group at the meeting point. We were told to look for Granada Visión at the ticket office of parking #1. At that location there is an audioguide stand and the was a lot of people. Neither the stand or the staff had a sign so it was difficult to find them. Tour guide was ok, not great. The Alhambra is wonderful!