This is a highly recommended tour because of the variety - the Airboat Ride is spectacular - it starts slow though because the bus picks up guests at many, many hotels and may not be on time - the guests are then dropped of at the starting point - so plan on starting about 30 to 45 minutes behind schedule - however the tour guides are fantastic - also, the City Sightseeing is done at a fast pace (particularly lunch at Little Havana) - nevertheless I recommend it quite highly
The sites were spectacular - but the guide was horrible - she took most of the time just gathering us together and rambling details that half of us could not hear - and left us very little time to explore on our own - it is about time that you think about changing the format - plus she was clueless as to little details such as where we could get water (we found the store right behind her)
My flight was about three hours late but neon Tours was right there - very courteous and helpful - my only suggestion is that they have a more prominent sign - very hard to see their sign (we had to double back to find them) - My suggestion is that once you enter the arrivals hall, just shout out "Neon" and they will be right there
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