We very much enjoyed the tour. The bus picked us up and dropped us off right out front of our hotel, which was very convenient. Our bus driver was fun and highly knowledgeable, which even made the drive there and back entertaining. Because of necessary time constraints, you are a little rushed when you stop at the locations, but that has to be the case, so if you prefer to take your time then this (or any other tour group) might not be for you. But this really is an easy and convenient way to see the Blue Mountains, and the zoo. Thoroughly recommended.