Although the tour is short, it covers the main attractions in Phuket. I particularly enjoy the ride along the coast of Phuket. The guide, Woody was really excellent and everyone in the tour group were impressed with him. He went all out to help my friend who needed to go somewhere at the end of the tour. I would recommend him and the tour to everyone here.
As we are staying in Westin which was far away from the main touristy spots, we chose to use this service. It's reliable but I do find it a little pricey (cost as much as the Hotel Private Limousine). Not recommended if you just stay in the patong area where you would probably be able to get there much cheaper with the local taxi.