The driver arrived 20 minutes ahead of the pick up time of 6 am which is always a good thing when using car service. 3 couples heading back to the States via different airlines dropped off on time. However, 2 of the couples were dropped off at the WRONG terminals which necessitated long hikes with lots of luggage . The driver spoke little English, and our Italian is basically non existent. I would suggest that the traveller know the exact terminal and not rely on the driver.
Excellent service. The driver was there ahead of time with sign, collected our luggage and took us directly to the courtyard Marriott in Rome. Discovering that our rooms were not ready, we asked the driver if he could drop us off at the Vatican. We dropped our luggage at the hotel after a quick call to his office received an approval for our request, thereby allowing us to get a jump stares on touring the "Eternal City". All well done and easy.
Excellent trip and tour guide, Marielana V. The driver Walter was a fine driver, but that's all he really was, with few exceptions. If you choose this tour, take the 3 hr professional guide option.. This got us is skip the line entry into see the statue of David, and an excellent walking tour of Florence. We hit all the major sites with multilingual Marielana . She is a wealth of information. After our time with her, she brought us to a place for lunch and departed. Our driver picked us up at the appointed time and location and whisked us off to Pisa. Some of our group had obtained tickets to climb the leaning bell tower at 3:30. So we needed to be there on time or forfeit the tickets. No worries, Walter made it there with time to spare. They climbed...we walked around looking at the baptistery, and church, while waving to our friends atop the tower.. Good overview of Florence, nice visit to Pisa and back to cruise ship on time.
Our party of 8 had a lovely tour with Alex. Sagrada Familia was stunning, we only wish that headsets were included. As a "driver" and not a licensed tour guide, Alex was not permitted to come inside. Those headsets would have helped to understand what you were looking at. Our group opted for the full day tour which included a walking tour of the park .....beautiful.....and, a tour of La Pedrera....a surreal home designed by Gaudi. A fabulous day in a fabulous city
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