First off I must say that the only reason that I give 4 stars (and not 5) is because the tour company was not able to pick us up at the lobby of the resort where we were staying. I don't believe that this was the tour company's decision, I think it was the resort. However on or way back from the tour, our very very sweet driver spoke to the security guards at the gate of our resort and was able to drive us up to the lobby. It was a long distance from the gate to the lobby and I had a broken foot and sprained ankle at the time. - When we arrived in Tulum, our tour guide was very nice and informative. He was very knowledgeable of the site and we could tell that he has a passion for the history of Mexico. Even with my injury, I was able to get around ok. There is a tram option available to drive visitors from the village to the site. Once at the site there were a lot of stairs and walking, as it is a big place, but I was able to slowly get around. We got back in the van and went to Xel Ha. This again was a lovely experience. The driver already had our passes, so went right in. We had a great time and left right when the rain started. Perfect timing! Then, as I said before, our driver was able to get us up to the lobby at the resort which I was VERY grateful for :) Everyone with the tour company was very professional and accommodating Thank you!
© 1997–2014 Viator, Inc. 330251b All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.