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Jul082011

Travel Recommendation

Houston arrival and departure

Texas

My Recommendation Tip

There was nothing wrong with our Super Shuttle arrival and departure as you have printed, you have mixed this up with our arrival at Miami. Houston shuttle was fine, please retract the comments re Houston as I did not comment upon them negatively and you have mixed them up.

Jun182011

Tour/Activity

Houston Arrival Shuttle Transfer: Airport to Hotel

Houston, Texas

My Rating
1 star rating: I do not recommend this

My Review

Driver was unhelpful and rude, discourteous and downright unpleasant, bus 634 I think

Jun182011

Tour/Activity

Houston Departure Shuttle Transfer: Hotel to Airport

Houston, Texas

My Rating
5 star rating: Highly Recommended

My Review

good driver courteous and on time

Jun092011

Tour/Activity

New York City Hop-on Hop-off Tour

New York City, New York

My Rating
2 star rating: It was OK, but could have been better

My Review

The trip was OK, the guide seemd disinterested in the passengers she kept hinting that we should tip her at every stop the bus made. She was not very animated and although her knowledge was good all she kept repeating was the fact that she and the driver were grateful for receiving a tip as the passengers disembarked the bus.

Note from Viator
Thanks for your feedback. We appreciate your feedback and are following up with our local supplier.

Jun042011

Tour/Activity

Miami Arrival Transfer

Miami, Florida

My Rating
1 star rating: I do not recommend this

My Review

A bad experience I had not printed part of my ticket correctly and the driver, in spite of the fact that there was a number to contact, ranted on about not getting paid, van number 634 I think, he was verbally threatening and after ranting on about that and other things eventually after about half an hour got going. At the end of the journey he demanded 6 dollars saying it said so in the van. I should not have tipped him as he was OTT and my wife cried during this unpleasant experience. I have used this transfer company before and never had any problems, the drivers are usually helpful and courteous, he was not!

May312011

Tour/Activity

Miami Departure Transfer

Miami, Florida

My Rating
1 star rating: I do not recommend this

My Review

The shuttle to the hotel trip was awful, I had made a mistake printing the voucher but there was a phone number in the case of any problem which the driver refused to phone and just carried on ranting on about and we must have spent half an hour before he set off not convinced that he would get his money. Shuttle number 634 I think. At the end of the journey which brought my wife to tears, he verbally aggressively demanded 6 dollars which I was surprised about after all the aggression he had shown.

May252011

Tour/Activity

Miami Everglades Airboat Adventure with Biscayne Bay Cruise

Miami, Florida

My Rating
5 star rating: Highly Recommended

My Review

Good trip such a shame the water level in the Everglades was low! Biscayne bay tour a bit boring but the crew tried to make it interesting could not hear all thye commentary.

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