Excellent and on time! Expected a shuttle but had 2 other people in a car---crowded, but worked and got us there in plenty of time. Thanks. Cameron

Was a Rainy day in Rome the day we used this and only 3-4 other people were aboard. Information was good and P.A. system worked. Nice courteous staff.

Excellent, Excellent, and Excellent---do take this trip. We really enjoyed it.

Florence was nice, hotel we were sent to in taxi after the 1st day was a disappointment! 4 Star? NO! Service and staff was lacking! Expected more. The shuttle to pick us up never showed up, we had to walk to train station to catch train on to Venice. Arrived in Venice and met by a snippy agent, who didn't hardly spoke while taking us by foot to the hotel---only to find out there wasNO water at our hotel and we were taken to another hotel. PUT IN A ROOM INSIDE COURTYARD WITH ABSOLUTELY NO VIEW OF VENICE!! Ridiculus. NEVER AGAIN!!

Unhappy with this one too. Naples was a waste, over-crowded and broken, cramped BUS seats. Good thing was the hotel (one night) in Sorrento. Weather caused us to not see the Blue Grotto. Shuttle picked us up 45 minutes late, and upon return were let out last several blocks away from hotel with luggage in a strange dark area---on our own! EXPECTED MORE--- NEVER AGAIN!!!

Nice and as expected, a good way to get acclamated or re-united with the city or sites you've gone to Rome for.

Very good, easy and efficient---got us to the hotel in a hurry ONLY to not be allowed to check in for 2 hours.