Patricia B

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Patricia B

Patricia B

United Kingdom

May192009

Tour/Activity

Australian Outback Spectacular Gold Coast

Gold Coast, Australia

My Rating
5 star rating: Highly Recommended

My Review
The Australian Outback Spectacular was wonderful, but the Viator service was not. We were tod that the coach would be picking us up at 6:15. We waited until 6:45, phoned the number we had been given, which was the number of the Australian Spectacular booking office. We were told that the bus had called at 5:55, and as we weren't there had gone without us. We were asked to make our own way there which we declined to do. We asked if we could go the following evening, and they kindly agreed. The arrangements then went smoothly despite a storm raging. The staff at Australian Spectacular were not obliged to let us go the following evening - the show involved a meal which would have been reserved on the original booking. The fault lies wholly with Viator for telling us the wrong time.

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