This is what we loved. Ease of communication and booking through Viator, both by phone and online. Though our B&B was not listed as on the pick-up route, it was an easy walk to the nearest hotel which was on the route. Our driver was super friendly, and her driving was as smooth as silk!! Our tour guide was absolutely brilliant, funny, well-informed, cordial, and had a great recommendation for a London pub at the end of the day. We loved her! Though this is a somewhat hectic schedule, we only had 3 days in England, and this was a brilliant tour for seeing as much of the countryside as possible in one day! Thank you!!