I would have given this a 5 star; except for the fax number given and not a phone number given to contact Hotelbeds. Viator was great on making the recomfirmation for us and finding out where was our pickup point and time and for that alone they get a 5 star (and getting back to us). It was a hairy two days though. Hotelbeds itself gets a minus 1 -- even went on their website and no response.
The trip itself was wonderful! Valldemossa is where Chopin (composer) and George Sands (female writer) spent two winters together. Learned a lot about their lives, the lives of others and was treated to a lovely concert. Amazing village!
La Granja is also great! You get to walk through at your own pace and see what Majorcian life was like at the turn of the century. If you want, you can sample various foods.
We also had an unexpected visit to a glass factory. Yes, we've all been there; but this was no pressure to buy at all. The demostration was like nothing I've ever seen before. The blower makes in minutes a wonderful blown glass figure. Unbelieveable!
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