London, United Kingdom
It was so good to be met at the station and not have to worry about getting a taxi. The driver was on time and very helpful. The service was excellent.
We were very disappointed in this service. Due to a sporting event some roads were closed. Despite being given instructions by a Policeman on how to get to our Hotel our driver dumped us and our luggage over two blocks from our Hotel. He said the street the Hotel was in was closed. However taxis and cars were using the street and a taxi was even dropping off guests at the Hotel when we finally reached it.
The extra money for the early start was well worth it. Our guide was excellent. We had done a similar tour on a previous visit but this was far superior. We would not hesitate to recommend this tour.
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