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Brian S

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Brian S

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Sep192012

Tour/Activity

Romantic Road, Rothenburg and Harburg Day Tour from Munich

Munich, Germany

My Rating
4 star rating: Recommended

My Review

What an interesting old town Rothenburg is, wish we had more time to explore.

It is a pity we were all shepherded into one restaurant on our arrival at the town. The waiters tried hard but there were inevitable delays due to the high numbers arriving all at once. Perhaps if we had seen a menu in advance and our orders phoned through the delays would have been shorter. The guide stressed that, when leaving Rothenburg, we should all be at the departure point at a certain time and we all were except the coach that arrived late and must have been in the sun all afternoon. While we were standing there we watched all the other coaches with air conditioning on waiting for their passengers. Our coach took a while to cool down as we drove back to Munich!

Sep192012

Tour/Activity

Neuschwanstein Castle Small Group Day Tour from Munich

Munich, Germany

My Rating
5 star rating: Highly Recommended

My Review

With the help of our expert tour guide and perfect weather we had a lovely day visiting Fussen, Hohenschwangau and Neuschwanstein Castle.

This tour we would definitely recommend.

Sep192012

Tour/Activity

Royal Castle of Herrenchiemsee and Fraueninsel Day Tour from Munich

Munich, Germany

My Rating
4 star rating: Recommended

My Review

The castle was impressive and we had an enjoyable day out but must take issue with you on a couple of points.

On your ‘Activity Info’ you state that a guided tour of the castle is included and yet in order to reach the castle we needed to take a boat trip to the island at an additional charge. Why not include that charge in your basic cost?

In stating that a guided tour of the castle is included you also state entrance to the castle is excluded. Isn’t this a contradiction?

We usually find our tour guides to be smart in appearance but our guide on this tour (Marcus?), whilst appearing reasonably knowledgeable, looked as if he arrived direct from a weekend party – unshaven and scruffily dressed. Not a good image for the tour operator or Viator.

Sep192012

Tour/Activity

Scottish Highlands Day Trip and Edinburgh Military Tattoo

Edinburgh, United Kingdom

My Rating
4 star rating: Recommended

My Review

When we booked for the Tattoo we were concerned that we would have poor seats. We need not have worried as our seats must have been nearly the best in the house- and what a great show! The tour however could have been better. It is a shame we could not have stopped for a while at Stirling Castle instead of ‘spying it’ in the distance as we drove north (your description of this part of the tour gives a misleading impression).

Much too much time was spent at the distillery and not enough time was spent in Dunkeld. We did not take up the additional distillery option so were left in the car park in ‘the middle of nowhere’ to fend for ourselves for two hours or more. Time that could have been better spent exploring the pretty village of Dunkeld.

We were not able to walk to the waterfall, but that was due to circumstances outside the control of the tour operator.

On the positive side the tour took us past some lovely Scottish scenery and the guide/driver was excellent.

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