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Heather R

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Heather R

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Jul292013

Tour/Activity

Jungfraujoch Top of Europe Day Trip from Lucerne

Lucerne, Switzerland

My Rating
2 star rating: It was OK, but could have been better

My Review

I had high expectation of this trip because of everyone's reviews. The weather is not controllable so when it turned out to be raining and very foggy we tried to imagine the beautiful views as we ascended to Junfraujoch. Our experience at the top of Euope was great and it was my first experience in the snow...very special.
On our return, we were told after the 1st train ride that we had a 30 minute delay due to a couple who had decided to go to the glacier instead and did not turn up for the train. As much as we felt sorry for the couple, it was not acceptable that the tour company made that decision without any consultation with the rest of the tour participants. It would have been common courtesy for us to be consulted as it affected all of the people on the tour.
Once they arrived, with no aparent concern of the inconvenience they had caused, we we able to continue home.
Unfortunately 15 minutes out of Luzern the bus broke down and a new bus needed to be sourced. The company did not source a bus from Luzern but Zurich which created a delay of over an hour.
Once we got going again the highway into Luzern was closed....another delay.
We finally got back to Luzern 2 hours late and grumpy...so no this wasn't the special trip we were expecting.
The weather and road closures are not controllable but I strongly recommend the tour company consider the impact of their decisions on the people that are paying for their service...they need to be improved.

Dec282012

Tour/Activity

America's Cup Sailing on Sydney Harbour

Sydney, Australia

My Rating
4 star rating: Recommended

My Review

The weather was challenging but the great crew ensured everyone had a great sailing trip and plenty of excitement.

Jul212011

Tour/Activity

Cinque Terre Small Group Day Trip from Florence

Florence, Italy

My Rating
5 star rating: Highly Recommended

My Review

We had a lovely sunny day to get the best of the views from these wonderful fishing villages. Strongly recommend.

Jul192011

Tour/Activity

Small Group Chianti Wine Region Day Trip from Florence

Florence, Italy

My Rating
4 star rating: Recommended

My Review

Lovely day with only one other couple and our guide. Beautiful scenery and good wines to taste. Strongly recommend.

Jul122011

Tour/Activity

Lunch in the Cotswolds from London

London, United Kingdom

My Rating
4 star rating: Recommended

My Review

The guide, David and driver, Malcolm gave us a great day...thanks

Jul092011

Tour/Activity

Amsterdam Day Trip from Brussels

Brussels, Belgium

My Rating
5 star rating: Highly Recommended

My Review

Enjoyed the day trip. Avoid Saturday if possible as it is really busy with weekend tourists.

Jul042011

Tour/Activity

Brussels Half-Day City Tour

Brussels, Belgium

My Rating
3 star rating: Worth doing

My Review

Gives you an idea of where things are and what you may want to see more of.

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