Madeline T

Report problem

My Profile

Madeline T

This member is not sharing any profile information publicly.

Sep122010

Tour/Activity

Positano or Ravello to Naples Airport Private Departure Transfer

Positano or Ravello, concludes Naples, Italy

My Rating
3 star rating: Worth doing

My Review
After having booked this transfer we realized we needed to drop our bags at a hotel in Naples before going to Ravello. We could not figure out how to contact Viator to request this as part of our transfer so we figured the driver would just do it as it was on the way. However, the driver's boss charged us 28 additional Euros for a 10 minute stop!!! Since this was a private transfer and not out of the way we were shocked and wished we had just taken a taxi which would have been about the same cost. Viator needs a way to let their clients communicate when the "tour" is not a "box' one. Very disappointed, but the driver was prompt and careful.

Sep102010

Tour/Activity

Naples Airport to Positano or Ravello Private Arrival Transfer

Naples, concludes Positano or Ravello, Italy

My Rating
5 star rating: Highly Recommended

My Review
The company acted like a private transfer service by accommodating a last minute change in pickup time and dropping at another location that was on the way to the original destination. Even though the driver did not speak English , he was clever to have someone translate . Thank you for a happy experience and what one would expect for an expensive private transfer

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message