A memorable trip! This is the second time booked for tour in Japan with Viator. Great tour guide and driver. Hotel Kowakien with it's beautiful garden and join on-sen on 3rd floor is an amazing experience! The location with the bus stop infront of hotel make it easy to travel around with free pass provided. Lunch included in tour program at Fuji Q Highland hotel is too small portion but great taste! Over all, we love this trip and look forward to be back again. Suggestion for more choice of hotel to combine with this tour.