Penguin Parade was excellent. Children enjoyed themselves very much. A bit disappointed with Koala Conservation Park. Better to see them wild at Bimbi Park, Great Ocean Road. Disappointed that Viator could not arrange for pick-up at Melbourne Airport after midnight. Not stated on website and caused a lot of problem for us as no taxi would take us family of 5. In the end, took Shuttle Skybus to Southern Cross Station and walked all the way to our service apartment at 2.30am. A bit scared, especially with children.