Hazel K

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Hazel K

Hazel K

United Kingdom

Jan032013

Tour/Activity

Cape Town Airport Shared Departure Transfer

Cape Town, South Africa

My Rating
5 star rating: Highly Recommended

My Review

I had no problems with this transfer. They were waiting for me as I arrived helped with the bags and brought the car to us. I would recommend this service.

Jan122012

Tour/Activity

Sydney Airport Private Departure Transfer

Sydney, Australia

My Rating
5 star rating: Highly Recommended

My Review

We were very impressed by the service offered. We changed our departure time from the hotel and the driver turned up on time. He was very professional and friendly. We would have no hesitation in recomending this service as well as the company. We would definately use this companny again.

Jan092012

Tour/Activity

Sydney Attraction Pass: Darling Harbour Experience Ticket

Sydney, Australia

My Rating
5 star rating: Highly Recommended

My Review

We used most of the elements of the Harbour Pass. The only one not used was the meal voucher. This was only due to lack of time as we added our own visits to The Maritime Museum as well as a personal visit to the Wellcome Memorial and the Hard Rock Cafe to our four day stay in Sydney.
We found the pass the best value and once you had collected all your tickets from the Aquarium you were fast tracked through the prepaid shortest queues at each attraction.
We also over heard ticket counter staff at one attraction advising a customer to use the internet to get a Viator Darling Harbour Pass as it was the best way to see all the attractions

Jan082012

Tour/Activity

Melbourne Departure Transfer: Hotel to Airport

Melbourne, Australia

My Rating
4 star rating: Recommended

My Review

The driver was late but he phoned the hotel to say he was running late. He was friendly and helped put the bags in the bus as well as take them off at the airport.

Jan082012

Tour/Activity

Sydney Airport Private Arrival Transfer

Sydney, Australia

My Rating
5 star rating: Highly Recommended

My Review

We would give this Private Transfer Company 6* if we could. They get 10 out of 10 it is the best transfer service we have ever had. The very professional gentleman was waiting at the domestic flights bagage collection carousel, displaying our names as we arrived, He introduced himself and took the bags to the car.
He was friendly very informative and sugested things we might like to do and gave us his card so we could phone and let them know the time we wanted to be picked up on our return journey to the airport..
If you need a transport service from the airport or to the airport we would highly recommend this company.

Jan062012

Tour/Activity

Melbourne Arrival Transfer: Airport to Hotel

Melbourne, Australia

My Rating
2 star rating: It was OK, but could have been better

My Review

The driver was not where he was supposed to be waiting. We waited some time but there was no sign of anyone meeting us at the place we had been told to go to, so we went to check with the airport information desk. The lady told us the driver was waiting for us outside and told us where to go. He told us he had told the lady at the information desk to send us outside, it was an arrangement he had with the lady.
So if you use this service don't bother with the Viator meeting instructions go straight to the airport information desk and ask the lady where you will find your driver because she obviously knows more than Viator does about where to find the driver.

Dec272011

Tour/Activity

Hong Kong Shared Departure Transfer: Hotel to Airport

Hong Kong, Hong Kong

My Rating
4 star rating: Recommended

My Review

We were picked up from the Hotel at the time we requested and arrived at the airort with time to spare for extra shopping.
The driver was friendly and helpful personally I would recommend using this company

Dec262011

Tour/Activity

Hong Kong Island Half-Day Tour

Hong Kong, Hong Kong

My Rating
3 star rating: Worth doing

My Review

This tour was very basic we didn't see much of Hong Kong or it's history but were taken on an intensive tour of all the places to shop.
We found the boat ride for which we paid extra interesting.

Dec252011

Tour/Activity

Hong Kong Private Arrival Transfer: Airport to Hotel

Hong Kong, Hong Kong

My Rating
5 star rating: Highly Recommended

My Review

The driver was waiting for us after we collected our bags and he was easy to find at the very busy airport. He was polite, friendly and professional. I would recommend this service for little extra cost..

Jul072011

Tour/Activity

Washington DC Departure Transfer: to Dulles Airport

Washington D.C., District of Columbia

My Rating
3 star rating: Worth doing

My Review
The bus was a little late arriving but we had no other problems with this departure transfer.

Jul052011

Tour/Activity

Washington DC Monuments by Moonlight Night Tour by Trolley

Washington D.C., District of Columbia

My Rating
4 star rating: Recommended

My Review

This tour was informative. I would have liked more time at some of the locations as the crowds made it difficult to take good photos.
However the places we saw were breath taking by moonlight.
Would recommend this tour for the views but not to good for taking photos

Jul032011

Tour/Activity

In the Footsteps of George Washington: Day Cruise to Mount Vernon

Washington D.C., District of Columbia

My Rating
3 star rating: Worth doing

My Review

This tour began very early we had to arrive at the dock for 8am. It was gone 9.30am when we finally left for Mount Vernon.
We docked at Mount Vernon about 10.15am and collected our pass to see the house at 10.55. By the time we had walked from the boat to the house it was time look at the house. We then had to rush around looking at the the rest of Mount Vernon estate. We had to miss the all of the story about George Washington and the exhibition rooms.
This could have been an very good day tour but we had to get back for the return journey as the boat brought in the afternoon visitors.
It was a described as a day tour when infact it turned out to be a half day tour.
We feel we now need to go back for another half day to see all the things we missed.
We recommend you hire a car and drive yourself then spend the whole day there.

Jul022011

Tour/Activity

Washington DC TV and Movie Sites Tour

Washington D.C., District of Columbia

My Rating
2 star rating: It was OK, but could have been better

My Review

We were very disapointed with this tour. The tour guide was a little late but the tour bus was very late.
The bus was very old and the air conditioning initally didn't work.
I felt sorry for the tour guide who was trying her best to keep going in difficult circumstances she even provided bottles of water at her own expense.
She was very informative about the sights she took us too but there were just not enough movie sights in Washington for this kind of tour.
We were shown a new video of the movie sights. Who ever put these video clips together hadn't made a very good job of it.
The bus driver was late arriving, left us early and gave us with the impression he didn't want to be with us.
The tour guide deserves a medal she had to work with a broken down old bus, an un cooperative driver, a rubbish video and she smiled and carried on like trooper.

Note from Viator
We are following up with our local supplier based on your feedback. Thanks for alerting us to this issue, your feedback is a critical part in our ability to ensure a quality experience from our local suppliers. We're glad to hear your guide made the tour special!

Jun302011

Tour/Activity

Washington DC Arrival Transfer: from Dulles Airport

Washington D.C., District of Columbia

My Rating
4 star rating: Recommended

My Review

As we had used this service before we knew where to find the transfer desk, although the signs in the airport are still not very clear. Our advice is if you haven't been to Dulles airport before, find the airport information desk and they will point you in the right direction.
Once you find the transfer desk the transfers run smoothly and your are quickly dropped off at your destination.

Jul032010

Tour/Activity

Gettysburg Day Trip from Washington DC

Washington D.C., District of Columbia

My Rating
4 star rating: Recommended

My Review
It was the 147th anniversary on the day we went to Gettysburg. We would have liked to see the re- enactments that were taking place throughout day rather than visiting the diorama, which was slightly boring, as we had already toured the battle sites in the morning.

Jul012010

Tour/Activity

Washington DC Guided Day Tour

Washington D.C., District of Columbia

My Rating
5 star rating: Highly Recommended

My Review
We really enjoyed this tour it was extremley humorous and informative. Both the driver and the guide knew Washington well and were able to answer any questions they were asked. We would take this tour again.

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