Auckland, New Zealand
I hadn't been on a yacht before and was interested in seeing how it all worked. The crew were excellent, friendly, funny and informative. Allowed people to assist but there wasn't an obligation to for those who prefferred to sit back. Great way to spend our last afternoon in NZ (and you get free tickets to the maritime museum too).
Franz Josef, New Zealand
The helicopter and glacier experience is great and we were overawed by the size and beauty of it. Our only criticism is that there was a lady who had an injury on our trip who couldn't cope without assistance, and both the guide and other people on the trip had to help her across the ice. Wouldn't have minded except it reduced how much we saw compared with the other groups and our guide started to shout at us at the end to get back to the helicopter meeting point as it was very expensive to have to them to have to wait. We all ended up much earlier than needed despite being in the last batch of people dropped off at the beginning of the ice walk.
The pick up and bus transfers from one to another were completely confused and we were sure the day was going to be a disaster. However, eventually we did get the put on the right bus and our guide, Raoul Castille was absolutely brilliant and rescued the day. Could have done without the various shopping stops but overall good value for money. The included lunch was good to. This would have been 5 stars if the pick up buses were better organised.