We thoroughly enjoyed the guide who drove us to the Grand Canyon. He was extremely knowledgable and gave us much information regarding the history and geography of the region. He pointed out areas of interest during the entire trip. Our only issue was with the overnight accommodations. Your confirmation indicated that we would be staying at the Grand Hotel or Best Western which, I assume would be in Tusayan. Instead, we spent the night at a cabin at Maswik Lodge. While there are some advantages to staying inside the Canyon, we would have appreciated having a choice. The accommodations were rather primitive no air conditioning and no hot water the following morning. While we very much enjoyed our ride and the Grand Canyon experience, the room left much to be desired since we do enjoy the amenities of air conditioning and hot water! We would really have preferred choosing our room and being given the option of paying extra for an upgrade.