Judith B

Report problem

My Profile

Judith B

Judith B

USA

Apr252010

Tour/Activity

Berlin City Hop-on Hop-off Tour

Berlin, Germany

My Rating
1 star rating: I do not recommend this

My Review
I found this experience to be VERY confusing! Bus drivers didn't know what to do with the voucher we had printed off from our computer at the hotel. We went four stops before anyone knew how to exchange the voucher for a ticket. We tried to listen to the tapes, but they didn't indicate exactly where to get off. You couldn't ask the driver--drivers, for the most part, knew no English and were very rude! If it wasn't for the kindness of a few German folks along the way, we might never have gotten to where we needed to be. I especially wanted to see the Berlin Wall, and the driver drove right by it! Stops around the Brandenburg Gate were temporarily moved, to accommodate a carnival on the other side. We spent more time chasing buses around town that I was VERY frustrated. The only time on my two-and-a-half week trip that I had a HUGE MELTDOWN!!! I would NEVER recommend this Hop-on-, Hop-Off Tour at least in Berlin again! We had paid for the shuttle back to Hamburg, and they tried to convince us that this shuttle was only to take us to the Hamburg Hotel, not the city of Hamburg!!! It was simply a stroke of good luck that a lady at one of the booths booked the return shuttle bus for us, but then try to find it!!!! Good luck there! We were told the bus was for 500 p.m. Raced around Berlin to get to the bus by 500 to be told that we had been put on the 600 p.m. bus because the 500 p.m. bus was full!

Viator uses cookies to improve your experience on our website. Learn more about how we use cookies and how to change your cookie settings | Close message