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MONICA C

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MONICA C

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Sep142013

Tour/Activity

Avila and Segovia Day Trip from Madrid

Madrid, Spain

My Rating
2 star rating: It was OK, but could have been better

My Review

The cities of Avila and Segovia are well worth visiting. The lunch provided was excellent and the choice of restaurant was very nice in the heart of Segovia. Our tour guide,however, left MUCH to be desired. I never really caught her name so I can only identify her by your records of the date of our tour which was Sept 14. At first she lost 4 of the tour members on the walking tour of Avila. We spent most of the time waiting while she made phone calls. Had she paid attention to her group instead of running ahead and never looking back we may not have had the problem we did. When we arrived in Segovia, she pointed out the cathedral from a distance. When the bus dropped us off near the pedestrian area we followed her to a view of the aquaduct at which point she said that those having lunch with the tour were to follow her and the others get lunch on your own and "meet at the cathedral." She gave a quick set of directions that made it seem like it was only a few feet away. When we finished lunch a group of us started walking in the direction we thought was correct but when we finally reached the cathedral, she was no where to be seen. There are 4 sides - we tried them all and she was nowhere. We waited outside for her to appear.45 minutes later with most of the group outside, we decided to just go in and see the cathedral for ourselves when one of the group ahead of us said she was in the cathedral finishing up the tour in Spanish. We were speechless. She did not even check outside to see if anyone may have been there. Had she told us to assemble INSIDE that would not have been a problem. Could she not look at the group and realize that over half the group was missing and where were those who spoke English??? She was doing the tour in Spanish and never questioned the need to not translate since no one who needed English was there????? She was a disaster. It is worthwhile to see both cities. Just hopeyour tour guideis better than she was.

Sep252010

Tour/Activity

Orange, Les Baux de Provence and Arles Small Group Day Trip

Avignon, France

My Rating
5 star rating: Highly Recommended

My Review
Our guide was excellent! The trip was well worthwhile. In the future if possible please add a bit more time in St. Remy de Provence. Otherwise, it was great!

Sep242010

Tour/Activity

Roman Sites Small Group Day Trip from Avignon

Avignon, France

My Rating
5 star rating: Highly Recommended

My Review
Our guide was terrific - very knowledgeable. We arrived at the Pont du Gard at the perfect time for great photos. It was a great trip and most worthwhile.

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