The city tour was pretty well a waste of time and the Diamond "Factory" was definitely a waste of time.
After the lunch break we were thrust into a crush on the street dodging bikes in order to get onto the bus for the afternoon portion. We then spent way to much time in Volendam and arrived at the Windmills after it closed. Very poor planning !!
I found the trip and the tour excellent and the guide very knowledgable. My one criticism is that your company does not pay enough attention to making sure that your clients have access to transportation, metro, buses and taxis to get back to their hotels.
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