The boat ride itself was a fantastic experience. The area is beautiful with plenty of bird life. We saw a number of Alligators although it is difficult to get close to them before they disappear. The site itself is very well kept, where you can get to see Alligators close up as well as various other animals. What disappointed us was the apparent limited interaction the staff have with the customers when not on the boat. At other attractions we went to in Florida, especially the Marine attractions, we were fed a wealth of information regarding the animals. At this site no additional information is offreed. It would have been good to have a pre or post ride educational briefing on the animals, plant life and park in general. There was a total lack of information in this regard. We also found the lunch to be rather basic. So the boat ride and the site itself were good but we were not impressed with anything else. It could be so much improved by the staff having some enthusiasm to share their knowledge of the Flora, Fauna and area in general with us. We also found the abundance of signs encouraging us to tip the staff a bit off putting.
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