My trip was great except for a lady named Chelsea at the Golden Gate Bridge tour. When went to check in, she ignored us while talking to someone else about personal business. This conversation lasted over fifteen minutes. Chelsea didn't look at us or acknowledge our presence. When she did let me know we were in the right place, she told us she was going to be our guide. My girlfriend and I left because we didn't want to waste our day with someone so rude. With that said, Willie from super sightseeing tours was great! We were lucky to catch his bus both days we had tickets for. He was hilarious! We laughed the whole time on his bus. He pointed out a restaurant we tried later that day and second we tried before leaving San Francisco. I would definitely book a trip with you again minus Chelsea.