San Francisco, California
The tour was great BUT the Viator operator who took my reservation was horrible. When I asked her where we caught the tour she said any of the 14 stops but never mentioned that we had to get our tickets from the Viator office before getting on the bus. My husband and I ended up walking for 30 minutes stopping at different tour offices before we found the Viator office to get our tickets for the tour bus.
Would prefer to have assigned seating, six of us booked your tour and when we got on the boat people were saving seats and we were not able to sit together both on the way to Victoria and back.
We were told to be in the Crowne Plaza lobby at least 20 minutes before the pickup time scheduled. All 6 of us were in the lobby and got on the tour bus where we waited about 10 minutes for passengers who were not in the hotel lobby.. The driver finally left and we picked up other passengers who were all ready. Then we went back to the Crowne Plaza in downtown Seattle to pick up the passengers who werent ready before. It was annoying that we were made to wait for passengers who did not follow the Viator instructions.
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