Extremely informative. Although the whales weren't doing particularly photogenic stuff, we did get some good sights and it was rather impressive. The guide was knowledgeable and the free tea was nice.
The departure point was easy to find and we enjoyed learning about the owners of the expensive houses on the waterfront as we passed them.
The tour offered good value for money; after all, I booked it because it was the cheapest one I could find, and upon booking, the US-based call centre operator (we did a next-day booking) was really friendly, great to deal with. The option to pay in either AUD and GBP was a nice touch too.
Literally, the only negative thing I can think of is that the skipper opined that global warming was a myth. Overall, an extremely good experience and I would recommend to friends and family and readers here.