New York City, New York
The bus from NYC to the airport and it's return were both fantastic, the driver was knowledgeable and helpful, as much as he could be.
However, having no-one explain anything in regard to what happens once we arrive at Niagra was very disappointing, there was a 'tour guide' but she was for the 5 day group and kept saying she 'was not sure' in regards to what we were meant to do, or what might be the best plan of attach in regards to the sites.
Whilst there is not a lot of information needed, some sort of advice re the order of what to do to make it worthwhile etc, would have been great.
Niagara Falls was AMAZING and the flight was great. Absolutely worth the trip, just be aware it is not a 'guided' tour in any way shape or form.
I am very glad we rang the day before to confirm, and more importantly got our hotel to do it for us. Turns out there was a strike in Versailles and there would have been a chance the tour wouldn't have happened. I don't believe there was any attempt to contact us prior to our tour to let us know, nor did they offer a refund. They happily moved us to another day, which was great, and it went without a hitch, thoroughly enjoyed it! But, I think perhaps there should have been some attempt to let us know regarding the possibility of not being able to go.
The tour as a whole was great, our guides were lovely, very helpful and friendly. The group was big, but they managed well. I would say it felt a little rushed at times but I imagine that happens given the locations. I do recommend this tour to anyone who is a little unsure initially how to get around and see some of the bigger sites. Was a lovely night, and it ensured we booked to go right to the top of the Tower another night!
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