Very friendly, knowledgable bus guide (Tour East company). The Zoo was fantastic the way you could see so many animals up close and very clear. The 'tram' tour and self guided walking trails were all excellent for this. My three daughters aged 19, 21 and 23 all came and loved it also. The transport provided by the bus to and from our Hotel was well organised.

Iniotially when we rung the local tour company to confirm, there was a confusion about the tour inclusions we had booked with Viator, and what they thought it included, however the next day a differnt person had it correct. Viator's support was appreciated when we were initially concerened. The Raffles High Tea was well worth it, excellent variety and quality of food, as well as the wonderful service and the whole raffles Hotel expereince. The river boat trip and Pewter factory were also very enjoyable with wonderful guides.

A great way to orientate yourself to the city. It would have been an improvement to have plug-in earphones, as the commentary was difficult to hear, especially on the open top. Also be warned: the driver would not accept the printed Viator voucher. We had to find the Hippotours desk inside the Suntec City shopping centre to exchange them for tickets. The driver and other tour personnel were not very helpful with giving directions to find this.