After purchasing this trip, we received the information that we have to contact the supplier by ourself to arrange the hotel pick up. After contacting them, we received an email telling us that they do not offer the cruise on Mondays but that he would arrange a replacement trip for us (we could not go on another day). He kept his words and got us into another catamaran. He even called my hotel to make sure we would received the information as soon as we would check-in. However, the main reason why we purchased this cruise was because we were going to visit 6 beaches. The cruise that we end up we end up with was for only 1 beach which we stayed 2 hours at. Food was great though. We were a bit disappointed about that and are still wondering why the cruise was offered online for Monday if the supplier does not run on this day... I would not book again on this website but you would definitely go back on a Catamaran tour in Palma!