New York City, New York
Didn't really go wrong- just found it annoying to have to search out an office well away from the location in Central Park to get tickets. We were on a tight schedule trying to fit in as much sightseeing as possible and didn't want to waste time finding the office when we wanted to be out and about.
Note from Viator
Thank you for your feedback. At Viator, we strive to have our content be as clear and helpful to travelers as possible. Tickets to the Wollman Rink do need to be collected from Midtown as expressed on our brochure page and on the voucher, but it really is the best way to book in advance and guarantee your spot since the rink does sell out.
We hope you enjoyed your ice skating experience in Central Park and thank you again for your review.